Shipping policy
Last updated: September 10, 2026
This policy explains shipping for orders placed directly with MAGALLANES at magallanes-travel.com.
Delivery areas
Supported destinations: [TO BE CONFIRMED: countries and states served, including Alaska, Hawaii and U.S. territories].
PO boxes and APO/FPO addresses: [TO BE CONFIRMED: availability and restrictions].
Order processing and dispatch
Order processing time: [TO BE CONFIRMED: number of business days, order cut-off and holiday arrangements].
Dispatch location: [TO BE CONFIRMED: U.S. warehouse or other origin for each product].
Pre-orders, if offered, will show their estimated dispatch date on the product page. Processing time is separate from time in transit.
Shipping charges and delivery estimates
Shipping charges: [TO BE CONFIRMED: standard rate, regional surcharges and any free-shipping threshold].
Estimated transit time after dispatch: [TO BE CONFIRMED: business-day range by destination and service].
Available shipping options and applicable charges are shown at checkout before payment. Delivery estimates are not guaranteed arrival dates. Carrier disruptions, weather and other delays may affect transit times; this does not limit your rights under applicable law.
Tracking and delivery issues
When your order ships, tracking details will be provided where available. If tracking has not updated, an order has not arrived, or a parcel arrives damaged, contact us through our Contact Us page with your order number and relevant details. Please keep the packaging and any photos of damage to help us investigate.
Please check your delivery address before placing an order. If you notice an error, contact us promptly. Changes may not be possible after dispatch.
Taxes and duties
Applicable sales tax is shown at checkout where required. International delivery availability and responsibility for import duties or taxes: [TO BE CONFIRMED before international orders are accepted].
Questions
Contact: [TO BE CONFIRMED: customer service email], or use our Contact Us page.