We currently ship to the United States and the United Kingdom.

Available shipping methods and any applicable charges will be shown at checkout before you complete your purchase.

Delivery times vary depending on your destination, carrier, and product availability.

The estimated delivery timeframe will be shown at checkout or provided in your shipping confirmation email.

Please note that delivery times are estimates and may occasionally be affected by customs clearance, carrier delays, public holidays, weather, or other circumstances outside our reasonable control.

Once your order has been dispatched, we will send you a shipping confirmation email.

Where tracking is available, the email will include a tracking number or link so you can follow the progress of your shipment.

Please contact us as soon as possible at support@magallanes-travel.com.

If your order has not yet entered fulfillment, we will make reasonable efforts to assist you. Once an order has been processed or shipped, changes or cancellation may no longer be possible.

Yes. You may request a return within 14 days of receiving your order.

Please contact support@magallanes-travel.com before returning your item so that we can provide the appropriate return instructions and return address.

For standard change-of-mind returns, customers are responsible for return shipping costs.

Magallanes does not provide complimentary or prepaid return labels for standard returns.

We currently do not offer direct exchanges.

If you would like another model, color, or product, please return the original item in accordance with our Refund Policy and place a new order.

Once your returned item has been received and inspected, an approved refund will be issued to your original payment method.

Your bank, card issuer, or payment provider may require additional processing time before the refund appears in your account.

Magallanes luggage is designed around an integrated metal-forming approach that creates a strong, unified structure with fewer structural weak points than conventional assembled luggage.

Designed for both business and leisure travel, our luggage combines durability, functionality, and clean design. The brand materials specifically emphasize the one-piece forming concept and reduced reliance on conventional folded and joined construction.

Yes. Magallanes luggage is equipped with TSA-compatible combination locks designed for international travel.

The factory-set combination is 0-0-0. Please follow the instructions supplied with your luggage when setting your personal combination.

No. The suitcase does not include a built-in power bank.

For models equipped with USB-A and Type-C charging ports, you can connect your own compatible power bank inside the suitcase and use the external ports to charge your device.

Carry-on requirements vary by airline, aircraft, and route.

Please compare the dimensions listed on the relevant product page with your airline's current cabin baggage requirements before travelling.

Eligible Magallanes luggage is covered by a 10-Year Limited Warranty against qualifying defects in materials and workmanship.

For full coverage details, exclusions, and claim instructions, please see our 10-Year Limited Warranty.

Aluminum luggage naturally develops scratches, scuffs, and dents through normal travel and baggage handling.

Normal cosmetic wear is generally not considered a manufacturing defect. If you experience a functional issue with your luggage, please contact us so that we can review it.

For everyday dust or dirt, gently wipe the surface with a damp sponge or soft cloth.

For leather components, use a soft cloth with a suitable leather-care product.

Avoid abrasive cloths, scouring agents, solvents, thinners, or other aggressive cleaning products.

Please contact us at support@magallanes-travel.com.

To help us review the issue quickly, please include:

- Your order number
- A brief description of the issue
- Clear photos of the product
- A short video where helpful for moving parts such as wheels, locks, or handles

Our team will review the information and advise you on the next steps.